Resources
Reports and Strategy
- Baseline Report
This report presents the findings from the Engage and Understand phase of the Age Friendly Hertfordshire programme, drawing on the views of nearly 3,000 residents aged 55+ in Hertfordshire.
Getting Involved
- Get Involved Section
Find out how you can contribute to creating an age-friendly community through local initiatives, events, and volunteering opportunities. - GoVolHerts – Volunteering in Hertfordshire
GoVolHerts helps residents find local volunteering opportunities that match their interests and availability.
Intergenerational and Community Connection
- Intergenerational England
Explore how Intergenerational England promotes connection and understanding between younger and older generations.
Age-Friendly Resources
- UK Network of Age-friendly Communities – Centre for Ageing Better
Discover more about a growing network of UK towns and cities committed to making their communities great places to grow old. - Age-positive Image Library – Centre for Ageing Better
Access a free library of realistic, diverse, and positive images of older people for use in campaigns and publications. - Age-friendly Employer Pledge – Centre for Ageing Better
Discover how employers are committing to supporting older workers through inclusive recruitment and workplace practices. Co-production in Hertfordshire
Our 8 co-production boards work alongside the Strategic Co-production Board to ensure that we share and gather information that will improve existing services and help shape new ones.- How to Guide – Co-production From The Heart
Information for Older People
- Age UK (National)
Age UK provides vital support, advice, and services to older people across the country. - Age UK Hertfordshire
Age UK Hertfordshire offers local services and support tailored to older people living in the county. - Herts Directory
Services, groups and activities for people in Hertfordshire. - Dementia Friendly Hertfordshire – Memory Support
This initiative provides dementia-friendly services and memory support for individuals and families affected by dementia. - HertsHelp
HertsHelp offers confidential, free support and advice to help residents navigate local services and support systems. - Health & Independent Living Support (HILS)
HILS helps older and vulnerable people stay healthy and independent through meals, support, and health monitoring. - Carers in Hertfordshire
This organisation supports unpaid carers with advice, training, and local services to help them in their caring roles. - Hertfordshire Digital Help Finder
This organisation supports exploring digital skills for everyday life and for the workplace, helping you get online and stay connected.
Transport & Travel
- Intalink – Bus Travel in Hertfordshire
Intalink offers up-to-date public transport information, journey planners, and travel discounts in Hertfordshire. - Orange Travel Wallets – Hertfordshire County Council
These travel wallets discreetly let bus drivers know if you need extra help when using public transport. - Community Transport Hertfordshire
A transport service for people who struggle with public transport, including older adults and those with disabilities. - Assisted travel – Network Rail
Passenger support travel on trains. - Dial-a-ride
Dial-a-Ride is a door-to-door transport service for residents in Hertfordshire who are over the age of 75 or have a permanent registered disability. - Herts Lynx
HertsLynx is Hertfordshire County Council’s Demand Responsive Transport (DRT) service, offering a flexible way to travel by bus. - Over 75 Taxi Vouchers in St Albans
Find out about St Albans District council taxi voucher scheme for the over 75s. - Reporting Footpath obstructions or Highways issues
Keeping our footpaths clear is essential so everyone can walk, wheel and cycle safely. You can help by trimming any plants or shrubs from your property that encroach on footpaths — and by continuing to report issues as you spot them.
Health, Fitness & Wellbeing
- Moving More
The Moving More Activity Finder (formally known as Hertfordshire Activity Finder) provides a ‘one stop shop’ for discovering physical activity opportunities in Hertfordshire. Whether you are looking for ways to get yourself more active, or looking for someone else, there are thousands of activities to search through to help get Hertfordshire moving more. Just click on the search tool on the left to explore what’s in your area. - Live Longer Better in Hertfordshire
A local campaign promoting healthier ageing through physical activity, connection, and mental wellbeing. - Healthy Hubs
Healthy Hubs offer free support to help people improve their health and wellbeing, all in one place. They provide advice and guidance on areas such as mental health, physical activity, quitting smoking, healthy eating, and accessing local services. You can find your nearest hub, explore available support, or get in touch online. - Sex, relationships and intimacy information guide – Age UK
Getting older doesn’t necessarily mean the end of a sex life. For many older people, sex and intimacy continue to be an important part of life – even when relationships and bodies change. Our new guide covers everything from sexual health to online dating. For more information on local sexual health services visit: www.hertfordshire.gov.uk/sexualhealth - Animation Supporting Care for Older People Living with HIV
To support delivery of the HIV Action Plan for England 2025-2023 locally and to help address the needs of older people living with HIV, Public Health Hertfordshire has produced a short 7‑minute animation on providing appropriate responses when supporting people living with HIV in social care settings, including residential homes. It also aligns with our commitment as an age friendly county. Developed in partnership with Hertfordshire Care Providers Association, Sexual Health Hertfordshire, and with valuable feedback from people living with HIV, this animation was created to complement existing training and policies on safeguarding, discrimination, reducing stigma, and infection control.
Outdoor Spaces & Buildings
- Toilet finder tools
Toilet access was found to be a key concern by residents when going out. The following resources can help to find a toilet near to you:
Toilet Map: Home and Flush Public Toilets/Restrooms – Apps on Google Play
AccessAble – Your Accessibility Guide (Disabled access toilets)
Housing & Home Adaptations
- Housing Adaptations – Hertfordshire County Council
Learn how to access home adaptations to support independent living, from grab rails to larger home modifications. - Hertfordshire Home Improvement Agency
This service supports older or disabled people in making home improvements that help them live safely and comfortably. - Equipment and Care at Home – Hertfordshire County Council
Discover a wide range of equipment and support services available to help you live independently at home.
Safety & Emergency Preparedness
- Fire, Rescue and Being Prepared – Hertfordshire County Council
This resource offers guidance on fire safety and preparing for emergencies, particularly aimed at older or vulnerable people.
Health Advocacy
- Healthwatch Hertfordshire
Healthwatch champions the views of patients and social care users in Hertfordshire to improve local health and care services. - National Institute for Health and Care Research
Collaboration by Kent, Surrey and Sussex Universities looking into ways to improve care outcomes in the UK.
Retirement Planning
- MoneyHelper
Free, impartial guidance on pensions and retirement planning, backed by the UK Government. - Pension Wise (via MoneyHelper)
A specialist service to help people over 50 understand their defined contribution pension options. - Step2Skills
Step2Skills offers adult learning and training opportunities, including digital skills, English, maths, and employment courses. - Herts Healthy Workplace
Supporting employers in creating healthy, supportive workplaces for staff of all ages. Planning Future Care
Age UK Hertfordshire and Healthwatch Hertfordshire have worked together to produce a webpage to support people in planning their future care, with all the information together in one place.